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High-Rise Flood: Coordinated Recovery Across 18 Levels

High-Rise Flood: Coordinated Recovery Across 18 Levels

Inspection Details

  • Location: High-Rise Apartment Building, Melbourne CBD
  • Reason for Attendance: Escape of Liquid – Major Flood Event

Event Summary

During the Labour Day long weekend, a hot water pressure reducing valve (PRV) located on Level 18 of a high-rise residential building burst. The failure resulted in significant water leakage and flooding across multiple apartment floors, causing widespread disruption and damage.

Cause of Damages

  • The affected PRV showed signs of aging, including rust and visible water stains
  • Other PRVs in the system also exhibited deterioration, indicating systemic wear
  • The burst valve led to uncontrolled water flow across 18 levels of the building

Damage Assessment

  • Water infiltrated multiple apartment units, damaging flooring, walls, and potentially residents’ personal belongings
  • The internal electrical system was critically impacted, resulting in a complete power outage across approximately 180 units
  • The building was deemed uninhabitable, and residents were relocated to temporary accommodation

Works Completed

  • Immediate containment and water extraction were carried out to minimise further damage
  • Extensive electrical make-safe works were undertaken, followed by full reinstatement approved by the insurer
  • Water damage across 18 levels was professionally rectified, repaired, and restored
  • A coordinated effort between the Owners Corporation Manager, Building Manager, Broker, and Insurer ensured residents could return home promptly

Outcome

  • The building was fully reinstated and deemed safe for occupancy
  • Residents returned to their homes following completion of all repairs
  • Preventative maintenance and system upgrades were recommended to avoid future incidents